As a customer experience consultancy, we basically can help you improve experiences with your products and services by understanding your customers. We mainly do this by identifying issues with your user experience (UX) through research and testing. Via a well thought out strategy we can identify quick wins and priority areas to develop. We can then work with you to solve these issues by optimising existing designs or by providing design services such as user interface (UI) design and information architecture (IA). If you’re looking for a professional but friendly user experience (UX) design service, then The Tech Makers is a good place to start.
We start work with “User Research”
Creating great products begins with understanding the users. We always clarify goals with business stakeholders, observe and record end users in action, analyze our findings, and deliver to you a detailed report that describes how the users work and what their needs are.
Check the Competitive Angel
Succeeding in the marketplace mainly requires a clear view of competitors’ products and business models. We research competitors, understand their differentiations, and identify opportunities for growth.
Technical Solutions for success
So, defining the right technology for the product is critical at this early stage. Our Technical Vision Map always helps our team and yours clearly understand the costs and constraints of building a great product.
We mainly follows following General principles (Usability Heuristics) for UI design
– Visibility of system status
– Match between system and the real world
– User control and freedom
– Consistency and standards
– Error prevention
– Recognition rather than recall
– Flexibility and efficiency of use
– Aesthetic and minimalist design
– always Help users recognize, diagnose, and recover from errors
– Help and documentation